Lobbies, often referred to as reception areas, are introductory spaces in buildings like hotels, offices, theaters, and apartment complexes. Serving as a gateway, they provide visitors with a first impression. Their primary function is to offer a transitional area between the outside environment and interior spaces. Lobbies often facilitate functions such as waiting, meeting, or transitioning to other areas.
Their design can vary from simple and functional to ornate and grand, depending on the building's purpose. Incorporating seating areas, information desks, and sometimes artwork or decorative elements, they cater to both aesthetics and utility, balancing comfort with purpose.
Lobbies, or reception areas, began as gathering places in ancient palaces and evolved over time. In medieval European inns, they offered travelers a space to rest. The rise of the hotel industry in the 19th century saw lobbies become grand, ornate spaces symbolizing luxury and hospitality. As skyscrapers emerged in the 20th century, lobbies transformed into entrances for offices and apartments, serving both aesthetics and functionality. Through time, these spaces have been a reflection of cultural values and architectural advancements.
Lobbies are evolving into multifunctional spaces, blending work, leisure, and technology. Modern designs prioritize sustainability, integrating natural elements and energy-saving solutions. The need for touchless technology and health protocols, influenced by health concerns, is pushing innovations like contactless check-ins. As remote work grows, lobbies are adapting to offer coworking spaces, making them more than just entryways. Challenges include balancing openness with security, ensuring accessibility, and crafting spaces that cater to diverse needs while staying welcoming and efficient.
First and foremost, the branding should be the focus when designing a reception area as it gives the first impression of the business to its visitors. It is important for the values associated with a company to be reflected in the design. Elements that convey a company’s message and should be considered include: space, color scheme, lighting, and graphics. Provision for comfortable seating in the waiting area is also important.
A reception area can be managed by the collection and use of feedback by clients and visitors. In terms of appearances, the reception area should be visually clean with documents and files out of sight and organized in storage. There should be a clear traffic flow maintained in this area with information and services provided to those upon entry.
In a reception or waiting area, 20 square feet (1.89 sq. m) per person when seated in small chairs with an 80 square feet (7.43 sq. m) minimum altogether. This can be increased depending on the furniture and space size. Additional room is needed for water coolers, tables, snacks, etc.